Wyatt Johnson Buick GMC

COVID-19 Response

See How Wyatt Johnson Buick GMC is Supporting Clarksville During COVID-19

   At Wyatt Johnson Buick GMC, we pride ourselves on being a beacon of trust in the automotive industry. While COVID-19 is tearing through our nation, we want you to be able to trust us to have your best interests in mind. So our teams have taken several steps to help protect our staff and customers, and do our part to bring the pandemic to a final end.  

   We want to always be someone you can trust. See what we’re doing to keep our Clarksville community safe during this troubling time.  

Preventative Steps Taken at the Dealership

Effective immediately, our dealership has implemented the following steps to ensure a healthy environment for all guests:

Preventative Steps Taken at the Dealership Cleaning Icon

       From the moment you enter Wyatt Johnson Buick GMC, there will be many surfaces you’ll come into contact with. It’s hard to avoid that all together. So, we’ve instructed our janitorial staff to frequently clean and disinfect all high touch surfaces including tables, lobbies, door handles, restrooms, van shuttle seats, phones, and more, during the day.      

Preventative Steps Taken at the Dealership Personal Hygiene Icon

       Besides surfaces, there are also items that you may handle during your visit. These items may also have been passed around by other staff and customers. So we’ve placed hand sanitizing stations around our showroom and office areas and recommend finding them after handling items like keys, pens, clipboards, etc.      

Preventative Steps Taken at the Dealership Stay Home Icon

       Staying home when you’re sick is very important to slow the spread of COVID-19. We’ve mandated our staff to remain at home if they are experiencing any COVID-19 related symptoms. We also ask that our customers stay home if they are feeling ill and come back when they are feeling better.      

   The steps we are taking moving forward have been inspired by the advice being provided to the public from trusted organizations such as the World Health Organization (WHO) and the Center for Disease Control (CDC).

    You should trust your institutions to have your safety and best interests at heart. That’s definitely something you can expect from Wyatt Johnson Buick GMC.
 

What We Can Offer You Outside of the Dealership

Complimentary Pickup and Delivery Options*

 

   Trusting someone to have your back should cover more than just on the surface. At Wyatt Johnson Buick GMC, we understand that many have chosen to remain at home and shop online as much as possible because of COVID-19. We want to make sure that those people are supported by us just as much as those who choose to come and shop in-person. So we’ve added a few brand new programs to make shopping from home even better!

    Our new car delivery service allows you to take care of everything right at home. You can browse through our available inventory of brand new Buick and GMC models, apply for financing, and once you’ve officially bought the car and signed all the appropriate paperwork, we’ll bring your new car to you! This also works for any car in our used car inventory as well! This way, you can relax at home while we take care of things on our end and you won’t have to put your health at risk. Your new car will be delivered to you totally disinfected and clean!

    Another new program we’ve added is our auto service pick-up. This program works by allowing you to schedule any type of Buick GMC service you need and continue on with your day as our team comes to pick your car up for you! We’ll make sure your car gets the service it needs, and when everything is done we’ll bring your car back to you washed and disinfected! We’ll even leave you with a loaner if you need something to get around in during your day.

    All of these services are available to you at no extra cost. However, you do have to be within 20 miles of our Wilma Rudolph Blvd location, in Clarksville, which include parts of Pleasant View, Adams, Cedar Hill, and more! Of course, these are both very new programs, so if you have any questions, please feel free to reach out to our staff at Wyatt Johnson Buick GMC!

 

 

Frequently Asked Questions

  • View More Icon

    Will Wyatt Johnson Buick GMC stay open?

    We are still open for business. Please click here to check our current hours.

  • View More Icon

    What precautionary measures are being taken?

    We have implemented increased cleaning and safety measures in every aspect of our dealership.The specifics of those safety precautions have been laid out in detail above.

  • View More Icon

    Can I still get my car serviced?

    Yes, our service center is still open and our staff is fully equipped to safely complete any and all service requests. You can also schedule complimentary pickup and delivery for service within 20 miles of our dealership.*

  • View More Icon

    Do you offer pick up and delivery service?

    Yes, we offer complimentary pickup and delivery for sales and service as well as at-home test drives for those who live within 20 miles of our dealership.*

  • View More Icon

    What if I have a question about if I need service?

    Give us a call at 931-632-3428 with any service questions you may have.

  • View More Icon

    Will you deliver the car to me?

    Yes. We offer pickup and delivery for sales and service as well as at-home test drives. These services are available free of charge within 20 miles of our dealership.*

  • View More Icon

    Is there any way to purchase my vehicle without coming in?

    Yes. You can fill out all of the required paperwork to purchase a vehicle from us online. Once the paperwork is done, we will deliver your car right to your door. We also offer complimentary at-home test drives* to those who want to give their future car a spin before making their final decision.

  • View More Icon

    If I want to come in, is it possible to limit how long I’m there?

    We offer complimentary pickup and delivery for sales and service as well as at-home test drives.* These services are being offered to aid in social distancing efforts and to limit the amount of people at our dealership throughout the day. If you are coming in for service, you can always make an appointment online to ensure we are ready to go right when you arrive.

  • View More Icon

    Do you know any way I can lower or suspend my payment?

    You can find all of the latest financing options being offered by Buick & GMC in the Buick COVID-19 Help Page and the GMC COVID-19 Help Page.

  • View More Icon

    Should I still get my vehicle serviced?

    Yes, regular maintenance is critical to the prolonged health of your vehicle. If your car requires service, please schedule an appointment with our service department at your earliest convenience. Our team has been trained to safely service your vehicle and return it to you in pristine condition. We are also offering complimentary pickup and delivery for service as well as sales.*

  • View More Icon

    What if I want to test drive a vehicle before buying?

    We are offering complimentary at-home test drives within 20 miles of our dealership.* Simply find your car online and contact us to schedule your at-home test drive.

  • View More Icon

    Can I get a loaner vehicle for service?

    We do not offer loaner vehicles for service, however, complimentary pickup and delivery for sales and service as well as at-home test drives* are available.

  • View More Icon

    Where can I find dealership updates?

    Dealership updates can be found on our Facebook page and the homepage of our website.

  • View More Icon

    What do I do if my lease is due?

    If your lease is due, please return your car to our dealership as soon as possible. If you are not able to come to our dealership, we will make the trip to your home to pick up your car at no cost, if you live within 20 miles of our dealership.*

  • View More Icon

    I’ve received a letter that my lease is due, what should I do?

    If your lease is due, please return your car to our dealership as soon as possible. If you are not able to come to our dealership, we will make the trip to your home to pick up your car at no cost, if you live within 20 miles of our dealership.*

  • View More Icon

    How do I clean and disinfect my car?

    We encourage all of our customers to adhere to the car cleaning guidelines laid out by Consumer Reports in mid-March.

  • View More Icon

    Can I complete any and all paperwork online?

    Yes. You can complete all of your necessary paperwork online.

  • View More Icon

    Can I buy a car under a Coronavirus shelter-in-place order?

    Yes, our showroom is still open. You can also purchase a car from us entirely online and request an at-home test drive.*

  • View More Icon

    Do I need to make an appointment before coming in for service?

    If possible, we ask that you make an appointment with our service department before coming to the dealership. If you live within 20 miles of our dealership, we encourage you to schedule complimentary pickup and delivery* for all of your service needs.

  • View More Icon

    Is my car getting fully detailed and cleaned post service?

    While we do not fully detail your car after service, we will thoroughly disinfect your vehicle after our staff services it.

The Wyatt Johnson Buick GMC team is here to streamline your next car purchase, lease, or service appointment. Whether you want to upgrade your daily commute or just make sure your car is in perfect working condition before a big trip, we can help you with any and all of your car-related issues and queries.

If you have any questions, please contact us at (931) 647-5651 or stop by our dealership at 2600 Wilma Rudolph Blvd, Clarksville, TN 37040. We are here to find creative solutions for the greater Nashville area, stop in and drive out in your new ride.

*Complimentary pickup/delivery and at home test drive only available within 20 miles of the dealership.